Human Resource Strategy

Human Resource Strategy is all about people – and how to manage and develop your most valuable asset.

At Quad Group, we help clients develop and implement human resource strategies to create a culture that reflects their vision and values, and aligns with and contributes to your business goals. A solid human resource strategy is important to all businesses, but is especially distinctive in a family-owned business where family dynamics and heightened emotional components come into play. When family members are working together formal human resource policies can be avoided, however, proper management of human resources can be the difference between a business succeeding or failing.

Our Human Resource Consulting assists our clients with:

Conflict Management

Every business experiences conflict, especially in family businesses where relationships are particularly unique. We know working with your family can be challenging at times! Given the diversity of work styles, personalities, relationships, levels of experience, and backgrounds of both family and employees, it’s a given that disagreements will happen. Conflict comes to us in a variety of directions, sometimes when and how we least expect it. It takes enormous energy to understand and manage conflict, and that is precisely why it is so often avoided. We have a deep understanding of the types of conflict in business, and especially in family-owned businesses, and the need to balance emotions and expectations. A critical first step is to establish a conflict management process.

We specialize in helping businesses manage through a variety of conflicts including:

  • Family Dynamics
  • Clarity of Roles & Responsibilities
  • Codes of Conduct
  • Policies & Practices
  • Accountability & Organizational Issues

We work with you to identify the issue causing the current conflict, and facilitate effectively restoring positive relationships. Together we create custom solutions that help you manage the conflict and tension that’s getting in the way of your business productivity.


Communication is vital to building solid relationships, and can be the number one challenge in any business, particularly a family business. Listening and managing the flow of information are key components. Clear communication, strong relationships, and better decision-making structures will enhance your business strategy. We work with clients to develop communication methods that will help you and your family find a healthy balance between effective working relationships and personal relationships.

A family business has overlapping dimensions due to the integration of family, business and ownership interests. There are important and necessary structures that need to be in place for successful communication to occur.

We assist you with developing:

  • Clear Personal, Business and Family Boundaries
  • Communication Guidelines
  • Listening Skills
  • Structured Family & Business Meetings
  • Clear Written Communications
  • Separating Facts from Feelings

HR Assessment

An HR Assessment is a tool to help determine if your HR strategy and practices are functioning effectively and efficiently. It demonstrates the value of HR in helping an organization meet its strategic goals. Developing a good understanding of the current state of the HR function will help create the foundation for the overall HR strategy. An assessment is a chance to not only root out existing issues, but also to assess what your organization is doing well, and what you could do differently to increase efficiency or reduce costs.

We can help your business analyze current HR policies, practices and procedures, and identify areas of strength and opportunities for improvement. From this assessment, we provide recommendations for best practices.

An HR Assessment can include:

  • Organizational Structure
  • Talent Acquisition
  • Job Descriptions
  • Onboarding & Orientation
  • Employee Forms & Files
  • Employee Relations
  • Employee Handbook
  • Compliance, Compensation & Benefit Management
  • Payroll & Recordkeeping
  • Training & Development
  • Performance Management & Recognition Programs
  • Safety & Wellness and employee separations.

HR Guidance

Human Resources is one of the most complicated aspects of operating a business. Many businesses don’t have the resources to employ a human resource department or even a full-time human resource manager. We assist our clients in reducing their HR workload so they have more time to focus on the business by serving as interim or part-time HR staff for your organization.

There is an increased expectation in businesses that employees contribute to a culture of growth and improvement. In order to achieve this, a clear HR strategy must be in place and in practice. Your HR strategy will be the foundation for all the HR practices, and will assist your organization in achieving its goals.

Together we build strategies that focus on strong HR practices:

  • Compensation & Benefits
  • Policies & Procedures
  • Development of Family Values & Culture
  • Family Employment Guidelines
  • Training & Development Needs
  • Employee Retention & HR Compliance

The HR landscape continues to expand and is more complex than ever. Creating thoughtful HR strategies that maximize engagement, productivity and employee satisfaction is not easy. It requires a strategic approach to both the crafting of HR practices, as well as their implementation. With the right tools, HR can become the strategic partner your organization needs. Quad Group assists clients in developing and implementing human resource strategies that are critical to their path to strength and future success.